Delivery Information
What are the postage charges?
To UK Mainland & BFPO addresses:
ORDERS OVER £50.00 - Choice of:
- 24 Courier/Tracked Delivery for £4.50
OR
- SuperSaver Delivery for FREE
ORDERS UNDER £50.00 - Choice of:
- 24 Courier/Tracked Delivery for £7.50
OR
- Saver Delivery for £4.50*
24 Courier/Tracked Delivery will normally be sent by a 24 Courier or Royal Mail Tracked 24, with Estimate Delivery 1-2 Working Days (Delivery Times are Not Guaranteed)
Supersaver & Saver Delivery will normally be sent through the Royal Mail 48 or a 48 Courier Service (sometimes a budget courier), with Estimate Delivery 3-5 working days (Delivery Times are Not Guaranteed)
*Some items will also have the option of £2.50 Royal Mail 2nd Class Post Delivery.
To Northern Ireland & Other UK Offshore & Highland Destinations:
The Standard Delivery charge to these destinations is £14.50 (This includes postcodes staring with BT, IM, GY, JE, HS, IV, KA, KW, PA, PH, ZE, TR, AB & FK). Standard Delivery will be sent either by 1st Class Royal Mail or 2 Day Courier, and we estimate you should receive your order from 2-10 working days. For small orders (items weighing under 2kg when packed), a discount may be refunded off these charges at our discretion.
To Europe:
Delivery charges to Europe are set between £16.00 to £27.00 per order, depending on the destination Country. Simply add the items you would like to purchase to your shopping cart to get a quote for your country. For small orders (items weighing under 2kg when packed), a discount may be refunded off these charges at our discretion.
To the USA, Canada & Australia:
A flat rate of £28.00 to the USA, Canada & Australia is charged per order. This covers parcels weighing up to 2kg. For small orders (items weighing under 500g when packed), a discount may be given off these charges at our discretion. For larger orders (items weighing over 2kg when packed), additional postage charges will apply & we will contact you before processing your order for dispatch. To help lower the postage charges for you, some items may be removed from their outer packaging (ie: boots removed from their outer box) then re-packed to ensure the parcel weighs under the 2kg limit.
How quickly do you dispatch orders?
For Stock Items - We normally dispatch same day (Monday to Friday Only) for orders placed before 10am. For orders placed between 10am and 1pm, we will always try our best to dispatch the same day, but cannot guarantee. After 1pm will be dispatched next working day. Latest dispatch will be next working day (Orders placed after 10am on Friday, and on Saturday and Sunday are normally dispatched on Monday, excluding Bank Holidays).
For Out of Stock Items - We will ensure dispatch as soon as the stock becomes available.
Which courier do you use?
We use both the Royal Mail & ParcelForce. Occasionally we will use other budget couriers.
Does my order qualify to be VAT Free?
Orders that are being delivered to an address in the USA, Canada or Australia are VAT Free. The VAT price is automatically calculated at the checkout stage once you have selected your country & will be discounted from the total.
Orders that are being delivered to a valid BFPO address, or the Channel Islands are also VAT Free. The VAT price is automatically calculated at the checkout stage once you have selected delivery to either United Kingdom (BFPO Addresses only) or United Kingdom (Channel Islands only) & will be discounted from the total.